Privacy Policy

The joint controllers of the processing of your personal data are:

  • SENIORS FIRST, LTD (hereinafter, “SENIORS FIRST”), with Registration Number: 10321687, V.A.T: 270363124 and registered office at 483 Green Lanes, London, N134BS UK.
  • ANDARA SERVICIOS GENERALES, S.L. (hereinafter, «ANDARA»), with N.I.F .: B-39830773 and registered office at Parque empresarial de Morero 2, P11N13D5, el Astillero 39611 Cantabria, Spain.

Together, SENIORS FIRST and ANDARA are considered «THE CONTROLLERS».

We inform you that the ownership of this Website and the App (hereinafter, the “Website and the App”), belongs to SENIORS FIRST.

The access and / or use of the Website and the App, attributes the condition of Contracting User who offers employment through the Website and the App (hereinafter, the «Contracting User»), as a caregiver User who demands employment from through the Website and the App (hereinafter, the «Caregiver User»). Jointly known as the «Users».

Users may contact the Joint Controllers at the following email address: dataprotection@seniorsfirst.co.uk

The personal information collected by the Controllers through the Website and the App, in some cases mandatory and in others optional, is the information strictly necessary for the provision of their services: to get the Caregiver User a job according to their interests or work needs and taking into account their training, work experience, personal characteristics, proximity and the demands of the Contracting Users.

The personal data of the Caregiver Users collected for the purposes described above will be:

  •  Names and surnames.
  • Email.
  • Password.
  • Social network data (in case of registration through social networks).
  • Sex.
  • Birthdate.
  • Nationality.
  • Address.
  • Telephone.
  • Training and skills.
  • Areas of expertise.
  • Professional experience.
  • Labor references of third parties.
  • Image, Video, voice (video curriculum).
  • Hobbies, lifestyle, personal interests.

The personal data collected from the Contracting Users collected for the purposes described above will be:

  • Names and surnames.
  • E-mail.
  • Password.
  • Address.
  • Telephone.
  • VAT.
  • Registry number.
  • Logo.
  • Contracting User Website.

THE CONTROLLERS are entitled to process your data in order to carry out the provision of their services.

THE CONTROLLERS take the protection of your privacy and your personal data very seriously. Therefore, your personal information is kept secure and handled with the utmost care.

This Privacy Policy regulates access and use of the service (hereinafter, the «Service») that THE CORRESPONDENTS make available to Users.

In this sense, the legitimation bases used by THE CORRESPONSIBLE for the treatment of User data are:

  • The contractual performance.
  • The consent of the Users to the processing of their personal data for the purposes specified in each case.
  • The legitimate interest, if any.
  • Compliance with certain legal obligations.

Your personal data collected by THE CORRESPONDENTS may be used for the following purposes, according to the consent granted in the corresponding registration form:

  • The provision of the services of THE CORRESPONSIBLE.
    For the provision of the service demanded by the Users, THE CONTROLLERS will need to process personal data obtained from the information that they provide to THE CONTROLLERS.
    Among the services provided by THE CORRESPONDENTS, the following are distinguished:
    • Processing of the registration of Users who want to use the Service.
    • Carrying out an assessment of the registered profiles with the intention of facilitating the contact between the Caregiver Users and Contracting Users through job interviews.
    • Resolution of all inquiries from Caregiver Users and Contracting Users.
    • Carrying out the necessary technical tasks to guarantee the proper functioning of the Service.
    • Sending the Caregiver User tools to improve her work profile.
    • The possibility of contacting by the Contracting Users with former employers in order to know previous references related to the work experience of the Caregiver User.
    • Sending messages from the job search service by telematic means such as email, WhatsApp, etc. with the aim of indicating to the Users the existing jobs that have been found during the provision of the service.
    • The search by the Contracting User for Caregiver Users according to their requirements, to provide the requested services.

The Users guarantee that the personal data provided is true and is responsible for communicating to THE CONTROLLERS any modification of these. The User will be responsible, in any case, for the veracity of the data provided, the CORRESPONDENTS reserving the right to exclude from the registered Services any User who has provided false data, without prejudice to the other actions that proceed in Law.

The personal data provided will be kept by THE CORRESPONSIBLE as long as the Users do not express their willingness to unsubscribe from the CORRESPONSIBLE services and, in any case, for a period of 2 years, all for the purpose of receiving information. about the company’s services. Subsequently, if necessary, THE CONTROLLERS will keep the information blocked for the legally established deadlines.

After this period has elapsed without the Users having updated their data, the information will be eliminated, keeping only those data that may be required by other regulations or competent public administrations, during the periods legally established by them.

Users have the right to:

  • Right of access: Users have the right to obtain confirmation and information about the personal data that THE CONTROLLERS are dealing with about their person.
  • Right of rectification: Users can request the rectification of inaccurate, outdated, erroneous or incomplete data.
  • Right of deletion: Users have the right to request THE CORRESPONDENTS to delete or eliminate their personal data in some circumstances when, among other reasons, the data is no longer necessary for the purposes for which they were collected or if they withdraw their consent (in relation to treatments based on it).
  • Right of opposition: Users have the right to object to a specific data processing, for example, the sending of commercial information.
  • Right to limitation of treatment: Users may request THE CONTROLLERS, in certain circumstances, to temporarily limit the processing of the personal data provided, for example, when they contest the accuracy of said personal data or oppose the treatment in which case only will be kept for the exercise or defense of claims.
  • Right to data portability: Users have the right, in the case of treatments carried out by automated means, to obtain personal data that they have provided (in a structured, commonly used and machine-readable format) as well as to request that they be transmitted to another entity responsible for the treatment, when this is technically possible.

Users can exercise all these rights before THE CONTROLLERS at the following email address dataprotection@seniorsfirst.co.uk indicating the reason for their request and providing a copy of their D.N.I.

Users can also send their request by ordinary mail to the following addresses:

  • SENIORS FIRST, LTD.
  • Registration Number: 10321687.
  • VAT Number: 270363124.
  • 483 Green Lanes, London, London,
    N13 4BS, United Kingdom.
    ANDARA SERVICIOS GENERALES, S.L.
    Polígono Industrial de Morero, 2 – BL. 13 FLOOR 3, el Astillero, 39610, Cantabria

Without prejudice to any other administrative remedy or legal action, Users will have the right to file a claim with a Control Authority, in particular in the Member State in which they have their habitual residence, place of work or place of the alleged infringement, in in case you consider that the processing of your personal data is not adequate to the regulations, as well as in the case of not being satisfied with the exercise of your rights. The supervisory authority to which the claim has been submitted will inform the claimant about the course and result of the claim.

The protection of the privacy and the personal data of the Users is very important for THE CONTROLLERS. Therefore, THE CONTROLLERS do everything in their power to prevent their data from being used improperly, allowing access to them only to authorized personnel.

THE CONTROLLERS maintain the security levels of protection of personal data in accordance with the applicable regulations and have established all the technical means at their disposal to avoid the loss, misuse, alteration, unauthorized access and theft of the data that the User provides to Through the Website and the App, without prejudice to informing you that security measures on the Internet are not impregnable.

THE CONTROLLERS undertake to comply with the duty of secrecy and confidentiality with respect to personal data in accordance with the applicable legislation, as well as to grant them a secure treatment in the international assignments and transfers of data that, where appropriate, may occur.

In this case, international data transfers will not occur. The servers are managed by AMAZON WEB SERVICES, INC, a company located in the United States but which is currently adhering to European Privacy and Data Protection regulations and registered in the PRIVACY CHIELD LIST:

https://www.privacyshield.gov/participant?id=a2zt0000000TOWQAA4&status=Active

In those services of the Website and the App that need to register as a User, a password must be chosen. Users are responsible for maintaining the confidentiality of this password, as well as for all activities that occur in the session started with their name and password.

The User agrees to notify THE CONTROLLERS as soon as possible of the unauthorized use of their Username and / or password or any other security failure. THE CONTROLLERS will not be responsible for the damages or losses that could originate due to the non-fulfillment of this obligation by the User.

THE CONTROLLERS reserve the right to review their Privacy Policy at the time they deem appropriate. For this reason, we ask that you regularly check this Privacy Policy to read the most recent version of it.

However, any change that occurs in this Privacy Policy will be communicated to the User.

THE CORRESPONSIBLES ‘Website and App may contain links to the websites of third-party companies and entities.

LOS CORRESPONSABLES cannot be held responsible for the way in which these companies treat the protection of privacy and personal data, so we advise you to carefully read the Privacy Policy statements of these web pages that are not owned by LOS CORRESPONSIBLE in relation to the use, processing and protection of personal data.

The conditions offered by these web pages may not be the same as those offered by THE CORRESPONDENTS.

If you have any questions about this Privacy Policy or the processing of your data, please contact THE CONTROLLERS by email at the following email address: dataprotection@seniorsfirst.co.uk

Likewise, below we inform you of the contact details of our Data Protection Delegate, with whom you can contact for any question regarding the processing of your personal data:

Users declare to have been informed of the conditions on protection of personal data, accepting and consenting to the processing of these by THE CORRESPONDENTS, in the manner and for the purposes indicated in this Privacy Policy.